Privacy Policy
Effective Date: January 2026
Pooja Jewellers respects your privacy and handles personal information in accordance with the Privacy Act 2020.
Who We Are
Pooja Jewellers
3/149 Kolmar Road, Papatoetoe, Auckland 2025, New Zealand
Phone: 09 279 2023
Email: poojajewellersnz@gmail.com
Information We May Collect
Depending on how you interact with us, we may collect:
• Your name
• Email address
• Phone number
• Billing and delivery details
• Details relating to your order or enquiry
• Communications you have with us
• Information submitted through website forms
• Website usage, browser, device and analytics information
• Payment related information processed through our payment providers
We only collect personal information where it is reasonably necessary for our business activities or where otherwise permitted by law.
Why We Collect Your Information
We may use personal information to:
• Respond to enquiries
• Process and fulfil purchases
• Arrange delivery
• Provide customer support
• Communicate about an existing order
• Provide requested custom jewellery services
• Maintain business and transaction records
• Improve our website, products and customer experience
• Detect or prevent fraud, misuse or security issues
• Meet legal, accounting or regulatory requirements
• Send marketing communications where permitted and applicable
Providing Your Information
Providing personal information is generally voluntary.
However, certain information may be required so that we can process an order, arrange delivery, respond to an enquiry or provide a requested service.
If required information is not provided, we may not be able to complete the relevant transaction or service.
Who We May Share Information With
We may provide personal information to trusted third parties where reasonably necessary to operate our business.
These may include:
• Website hosting and technology providers
• Payment processing providers
• Courier and delivery providers
• Professional advisers
• Analytics and website service providers
• Government or regulatory authorities where required by law
We do not sell or rent personal information to third parties.
Overseas Service Providers
Some technology or service providers used by our website may process or store information outside New Zealand.
Where applicable, we will handle overseas disclosures and processing in accordance with the Privacy Act 2020.
Cookies and Analytics
Our website may use cookies and similar technologies to operate website features, remember preferences, understand website usage and improve our services.
Depending on the services enabled on our website, third party analytics or advertising technologies may also be used.
You can manage cookies through your browser settings and, where available, website cookie controls.
Payments
Payment information may be processed by third party payment providers.
Pooja Jewellers may not directly store complete payment card information where payments are processed by an external payment provider.
Storage and Security
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure or alteration.
No electronic system or method of internet transmission can be guaranteed to be completely secure.
Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records or to meet legal requirements.
Access and Correction
You may request access to personal information we hold about you and ask us to correct information you believe is inaccurate.
Requests can be made using the contact details below.
Privacy Concerns
If you have a question or concern about how your personal information has been handled, please contact us so we can investigate.
Privacy Contact
Pooja Jewellers
3/149 Kolmar Road, Papatoetoe, Auckland 2025, New Zealand
Phone: 09 279 2023
Email: poojajewellersnz@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time.
The current version will be published on this website together with its effective date.